Where Beauty Meets Elegance

Subtotal: $ 27.00

View cart checkout

log in register
Forgot password?

Frequently Asked Questions

  1. Home
  2. Pages
  3. FAQ

Frequently Asked Questions

We offer haircuts, coloring, highlights, balayage, facials, nail care, bridal makeup, and more.
Appointments are recommended but walk-ins are welcome based on availability.
We use premium brands like L Oreal, Lakme, Matrix, and Wella for all treatments.
Yes, we offer customized bridal packages including makeup, hair styling, and pre-bridal skin treatments.
We are open Monday to Saturday, 10 AM to 8 PM, and Sundays 11 AM to 6 PM.
While we accept walk-ins based on availability, we strongly recommend booking an appointment to avoid wait times, especially for bridal services and weekends. Call +91 98765 43210 or WhatsApp us to book.
We accept all major credit/debit cards, UPI (GPay, PhonePe, Paytm), net banking, and cash. For bridal packages, we offer EMI options on certain bank cards.
Yes! Our bridal day package includes on-location service within Mumbai (BKC, Bandra, Andheri, Lower Parel). Travel charges apply for areas beyond.
We recommend booking your bridal package at least 3 months in advance. This allows time for trials, pre-bridal treatments, and ensures availability of our senior artists on your wedding date.
We use a curated selection of internationally certified vegan and cruelty-free brands including Charlotte Tilbury, Huda Beauty, Mac, and Lakme Absolute. Specific products available on request.
All tools are sterilized after every client. We use disposable applicators where possible. Brushes are washed daily. Our staff undergoes regular hygiene training. Hand sanitizers are available throughout the salon.
Customer satisfaction is our priority. If you're not happy with a service, please inform our staff immediately and we'll address the concern. Refunds are handled case-by-case for valid concerns raised within 24 hours.
Limited paid parking is available on Linking Road. Valet parking is offered for bridal clients on appointment.
We are open Monday to Sunday from 10:00 AM to 9:00 PM. Sundays have limited availability for senior stylists. Special early/late hours can be arranged for bridal services.
Yes! Gift cards are available in denominations of ₹1,000, ₹2,500, ₹5,000, and ₹10,000. Valid for 1 year from purchase date. Perfect for birthdays, anniversaries, and bridal showers.

© Copyright 2018